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var(--queue-tone);border-radius:12px;background:var(--surface)}.queues-tile-icon{grid-row:1/3;align-self:center;display:inline-flex;align-items:center;justify-content:center;inline-size:34px;block-size:34px;border-radius:10px;background:var(--queue-tone-ghost);color:var(--queue-tone)}.queues-tile b{font-size:30px;line-height:1;font-variant-numeric:tabular-nums;color:var(--queue-tone)}.queues-tile-label{color:var(--ink-3);font-size:11px;font-weight:600}.queues-tile.is-ok{--queue-tone:var(--ok);--queue-tone-ghost:var(--ok-ghost)}.queues-tile.is-brand{--queue-tone:var(--brand);--queue-tone-ghost:var(--brand-ghost)}.queues-tile.is-warn{--queue-tone:var(--warn);--queue-tone-ghost:var(--warn-ghost)}.queues-tile.is-mute b{color:var(--ink-2)}.queues-roster{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:6px}.queues-roster li{display:flex;flex-wrap:wrap;align-items:center;gap:9px;padding:9px 12px;border:1px solid var(--line-soft);border-radius:10px;font-size:12px}.queues-roster li:hover{background:var(--surface-2)}.queues-avatar{position:relative;display:inline-flex;align-items:center;justify-content:center;inline-size:30px;block-size:30px;flex:0 0 auto;border-radius:50%;border:2px solid var(--line);background:var(--surface-2);color:var(--ink-2);font-size:11px;font-weight:700;text-transform:uppercase}.queues-avatar.is-ok{border-color:var(--ok);background:var(--ok-ghost);color:var(--ok)}.queues-avatar.is-brand{border-color:var(--brand);background:var(--brand-ghost);color:var(--brand)}.queues-avatar.is-warn{border-color:var(--warn);background:var(--warn-ghost);color:var(--warn)}.queues-avatar.is-live:after{content:"";position:absolute;inset:-4px;border-radius:50%;border:2px solid var(--ok);opacity:.55;animation:queue-pulse 2.4s ease-out infinite}@keyframes queue-pulse{0%{transform:scale(.86);opacity:.55}70%{transform:scale(1.12);opacity:0}to{opacity:0}}@media(prefers-reduced-motion:reduce){.queues-avatar.is-live:after{animation:none;opacity:.4}}.queues-agent{display:flex;flex-direction:column;gap:2px;flex:1 1 170px;min-width:0}.queues-skills{color:var(--ink-3);font-size:10px}.queues-capacity{display:inline-flex;align-items:center;gap:4px;margin-inline-start:auto;padding:2px 8px;border-radius:999px;background:var(--surface-2);color:var(--ink-3);font-size:10px}.queues-heard{color:var(--ink-3);font-size:10px;white-space:nowrap;min-inline-size:74px;text-align:end}.live-ops-bar{display:flex;align-items:center;flex-wrap:wrap;gap:6px 26px;padding:10px 24px;border-block-end:1px solid var(--line-soft);background:color-mix(in srgb,var(--surface) 72%,transparent);backdrop-filter:blur(6px)}.live-ops-stat{display:inline-flex;align-items:baseline;gap:8px;white-space:nowrap}.live-ops-stat b{font-size:12px;font-weight:500;color:var(--ink-2);letter-spacing:.01em}.live-ops-stat em{font-style:normal;font-family:Sora,Inter,system-ui,sans-serif;font-size:17px;font-weight:600;font-variant-numeric:tabular-nums;color:var(--ink)}.live-ops-stat em.tone-live{color:var(--brand)}.live-ops-stat em.tone-wait{color:var(--accent-gold)}